FREE SHIPPING ON U.S. ORDERS OVER $40

FAQ's

If you cannot find the answer you are looking for here, please email us at support@trueclassictees.com or use the contact form below.

FREQUENTLY ASKED QUESTIONS

Can I exchange my order?

We offer free, no-hassle exchanges for all US and Canada orders. We will provide a prepaid label to ship the exchange product back to us. Your exchange order will ship once you ship the exchanged items back to us.

When will my exchange ship?

Once the original items you are exchanging have been scanned by the carrier, your exchange order will be shipped. Please allow 1 – 2 business days for shipping.

What is your return policy?

US & Canada orders are accepted for all unworn items within 30 days of purchase for a full refund. A $7.99 returned item shipping fee will be applied to all return orders.

How do I initiate a return?

How long does it take to receive my refund?

Once our warehouse has received your return, your refund will be initiated back to the original method of payment. Please allow 10-14 business days for your refund to be processed by your bank.

Does True Classic offer free shipping?

Yes! All orders over $85 are shipped at no cost to you. Free shipping eligibility requires an $85 subtotal order value, including discounts.

When will my order ship?

All orders ship in 1 – 2 business days.

Where is my order coming from?

All orders are shipped from New Jersey.

Can I make changes to my order?

We are extremely limited on making changes to an order, after it's placed. Please carefully review your order details and contact our support team if you have any questions or issues.

Do you ship internationally?

True Classic Tees ships to Canada at the moment. Please note that duties and taxes are included in the shipping price during check out.

How should I wash my True Classic clothing?

We recommend washing on cold and hang dry or use a low temp dryer setting. Drying your tee will result in about 5% shrinkage. Please note that we do not accept washed clothing for returns and exchanges.

Can I use two discount codes on my order?

Please note that only one discount code can be used per order. We do not allow for two discount codes to be used.

contact us

Shoot us a message about sizing, or anything else, and we will get back to you right away.

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