Husband didn’t like the v-neck on him that I had ordered so I started the return/exchange process for an even larger quantity shirt set and just had to pay the difference. The process was very easy. I picked out my exchange with options given, which included 9 shirts classic fit instead of 6 v-necks. Once the difference was paid which was only like $10!! All I had to do was download the return label and ship. Only took about 5 days for the exchange to come in. One of the easiest returns/exchange processes I have ever done. I always order one size up just in case of any shrinkage after drying, so right out of the bag, shirt is just a tad loose but once shirt is washed and dried, the classic fit just fits in all the right places and is very flattering!! Would recommend to all males. Great quality and fast/easy customer service!!!